Sometimes Heel2Toe needs to be reset.
- The Heel2Toe is not connected to the USB cable.
- Press and hold the button continually until the LED flashes yellow 3 times (up to 10 seconds) as Heel2Toe goes to sleep.
- Press and hold the button continually to wake up the Heel2Toe until the LED flashes red-green-blue with beeps (up to 10 seconds) .
If Heel2Toe does not reset contact firstname.lastname@example.org or call us at 438-940-5079 . We will try to help you with your issue. If the Heel2Toe is not working properly, we will send you a replacement.