Heel2Toe requires 3 hours of charging to fully recharge the battery. The battery will last 60 to 90 minutes of continuous use.

If Heel2Toe is not lasting 60 minutes:

  • The USB 2.0 cable could be damaged. Try another or order “USB 2.0 A-Male to Micro B Charger Cable”
    (buy at Amazon, pharmacies , or stores that sell computer supplies.)
  • Make sure the USB 2.0 cable male plug is oriented correctly and firmly inserted into Heel2Toe female plug.
  • Your Power outlet may not be providing power. Sometimes a power bar is faulty, or the wall plug circuit breaker is off.

If you have tried all these remedies without success, contact support@physiobiometrics.com or call us at 438-940-5079 . We will try to help you with your issue. If the Heel2Toe is not working properly, we will send you a replacement.