Heel2Toe requires 3 hours of charging to fully recharge the battery. The battery should last 90 minutes of continuous use.
If Heel2Toe is not lasting 90 minutes:
- The USB 2.0 cable could be damaged. Try another or order “USB 2.0 A-Male to Micro B Charger Cable”
(buy at Amazon, pharmacies , or stores that sell computer supplies.)
- Make sure the USB 2.0 cable male plug is oriented correctly and firmly inserted into Heel2Toe female plug.
- Your Power outlet may not be providing power. Sometimes a power bar is faulty, or the wall plug circuit breaker is off.
If you have tried all these remedies without success, contact email@example.com or call us at 438-940-5079 . We will try to help you with your issue. If the Heel2Toe is not working properly, we will send you a replacement.