Heel2Toe requires 3 hours of charging to fully recharge the battery. The battery will last 60 to 90 minutes of continuous use.
If Heel2Toe is not lasting 60 minutes:
- The USB 2.0 cable could be damaged. Try another or order “USB 2.0 A-Male to Micro B Charger Cable”
(buy at Amazon, pharmacies , or stores that sell computer supplies.) - Make sure the USB 2.0 cable male plug is oriented correctly and firmly inserted into Heel2Toe female plug.
- Your Power outlet may not be providing power. Sometimes a power bar is faulty, or the wall plug circuit breaker is off.
If you have tried all these remedies without success, contact support@physiobiometrics.com or call us at 438-940-5079 . We will try to help you with your issue. If the Heel2Toe is not working properly, we will send you a replacement.
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